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3. Analysing the Politics of Public Services: A Service Characteristics Approach

Analysing the Politics of Public Services: A Service Characteristics Approach

• accountability
• service delivery

2014 - by Batley, R. and D. Harris

This resource is classified in:

Common reform problem

• What is the problem that the reform should tackle? Tackling an issue for which government is primarily accountable
• What is the problem that the reform should tackle? Tackling an issue of society/the economy / where government has a significant but contributory role

Theme

• Public service delivery